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Delivering Customer Expectations To Keep Them For Live

braderveen November 10, 2025 No Comments

When a customer makes a request, they expect a solution tailored to their needs. A salesperson must decode these expectations, confirm them with the customer, communicate them clearly to the…

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AI Meets Project Management: Insights from PMA-PMI’s Future-Focused Forum

hello July 4, 2024 No Comments

On June 20, 2024, Project Management Academy Sdn Bhd (PMA) and Project Management Institute (PMI) came together to host a thought-provoking talk titled “Navigating The Future: AI, Market Trends &…

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Agile Project Management is not only for IT but for all projects!

hello December 28, 2023 No Comments

Menara PETRONAS construction project I have been very much involved in working, teaching and consulting for project managers and projects since early 90’s. My career in project management started with…

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Can Project Managers Become COOs?

hello December 28, 2023 No Comments

COOs responsibility is to manage business operations of an organization. Managing business operation is to run the operations effectively (doing the right things), efficiently (doing things right), increasing productivity, delivering…

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Sustainable Project Management Unravelled

hello December 28, 2023 No Comments

First let’s clear up some confusion. People very often use sustainability and green throughout each other. However Sustainability is more than just green. When talking about sustainability we often talk…

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The Most Important Leadership Competencies, According to Leaders Around the World

hello December 28, 2023 No Comments

The Most Important Leadership Competencies, According to Leaders Around the World by Sunnie Giles What makes an effective leader? This question is a focus of my research as an organizational…

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Top 6 Reasons Your Leadership Development Program Is Failing

hello December 28, 2023 No Comments

CEOs count on their managers to keep their teams motivated, inspired, and productive. It’s a key element of any company’s success, so businesses are willing to sink big money into…

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Why Do So Many Incompetent Men Become Leaders?

hello December 28, 2023 No Comments

There are three popular explanations for the clear under-representation of women in management, namely: (1) they are not capable; (2) they are not interested; (3) they are both interested and…

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For more than 25 years, Bridgit has been at the forefront of the training industry in Malaysia and beyond. We are well known for our innovation solutions and our consistent quality of development and deliver

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